Statements Now Available Online

With Baker & Taylor's free Online Customer Support (OCS), customers can view order information, track shipments and print invoices after setup. In addition to these features, customers' statements are now available to view and print in OCS.

There is no difference between the copy of the statement that can be viewed online and the paper statements that are mailed. Statements show open, unpaid invoices, and do not reflect payments made by the customer.

If you are already registered, simply send an email to to request to have this service activated. Please include the login email address used to login to OCS.

If you're not already signed up, you can register for OCS now at www.btol.com. At the website, click on "Online Customer Support" to begin the registration process.

Download OCS datasheet.